Privacy Policy
Last Updated: March 2025
Welcome to Top One Trader, a trade name of Top One Trader, LLC (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.
What Information Do We Collect?
Personal Information
We collect information that you voluntarily provide when you:
- Register for an account
- Purchase or subscribe to our Services
- Contact customer support
- Participate in promotions or surveys
This information may include:
- Name
- Email address
- Phone number
- Date of birth
- Physical and billing address
- Username and password
- Payment details (processed securely via third-party providers)
Automatically Collected Information
We automatically collect information when you interact with our Services, including:
- IP address
- Browser type
- Device type and operating system
- Geolocation data
- Usage data (pages visited, interaction with content)
- Cookies and tracking technologies (pixels, web beacons)
Use of Information
We use the collected information to:
- Provide, operate, and improve our Services
- Process transactions and manage accounts
- Verify your identity and protect against fraud
- Respond to customer support inquiries
- Conduct analytics and optimize user experience
- Comply with legal obligations and regulatory requirements
- Communicate promotional offers and updates (with your consent)
Sharing of Your Information
We do not sell your personal information. However, we may share your information with third parties in the following situations:
- Service Providers: Payment processors, data analytics providers, marketing platforms, and customer support providers.
- Legal Compliance: To comply with court orders, regulatory requests, or legal processes.
- Fraud Prevention: With third-party fraud prevention services and authorities to protect against fraudulent, deceptive, malicious, or illegal activities.
- Business Transactions: In connection with mergers, acquisitions, asset sales, or restructuring.
- Affiliates and Partners: To provide co-branded offers, promotions, or educational content (with your consent).
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings or via cookie banners on our website. Note that disabling cookies may limit certain functionalities.
User Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal data.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Request deletion of your data (subject to legal exceptions).
- Opt-Out: Opt-out of marketing communications and targeted advertising.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to or restrict the processing of your information.
To exercise these rights, please contact us at support@toponetrader.com. We will respond within 30 days of receiving your request.
International Users (GDPR Compliance)
For users in the EU/UK, we process your information based on:
- Consent: Explicit permission for specific uses.
- Contractual Necessity: To fulfill obligations related to your account or purchases.
- Legitimate Interests: To maintain security, enhance services, and fraud prevention.
- Legal Obligation: To comply with regulatory and legal requirements.
California Residents (CCPA/CPRA Compliance)
California residents have additional rights:
- Request disclosure of categories of personal data collected and usage purposes.
- Request deletion of your personal data.
- Opt-out from sharing data for cross-context behavioral advertising.
We do not sell your personal data. To exercise your California privacy rights, contact us at support@toponetrader.com.
Nevada Residents
Nevada residents may opt-out of future sales of personal information. Contact us at support@toponetrader.com to exercise this right.
Data Security & Retention
We implement industry-standard security measures, including encryption and secure server infrastructures, to protect your data. However, no system is completely secure, and transmission of data is at your own risk. We retain your personal data as long as necessary to fulfill outlined purposes, comply with legal obligations, resolve disputes, and enforce agreements.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you become aware that a minor has provided personal data, please contact us immediately at support@toponetrader.com.
Public Forums
Information shared publicly on our website (e.g., testimonials, forums) is visible to others and shared at your own risk.
Changes to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated via email or prominently posted notices on our website. Your continued use after such modifications indicates acceptance of the revised policy.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Top One Trader, LLC
Attn: Data Protection Officer
📧 Email: support@toponetrader.com
🌐 Website: www.toponetrader.com